Job Description

Be part of the future!

We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed.  We are committed to make a difference. 

What we offer:

Competitive Starting Pay 

Paid Training 

Global Advancement Opportunities 

Company Vehicle (as applicable) 

Referral Bonuses 

Comprehensive Benefits 

• Medical/Dental/Vision insurance 
• Health Savings Account (HSA) 
• Life Insurance 
• 401(k) savings plan with company match 
• Short-Term and Long-Term Disability 
• Employee Assistance Program 
• Wellness Program 
• And More!  

What you will do:
Responsibilities include but are not limited to assisting the Construction Managers and Project Managers with coordination/ documentation, ordering of equipment for Install base projects including day-to-day general office duties as assigned for fire alarm, suppression and sprinkler. 

How you will do it:

• Operations Administrative Support uploading and Maintaining Projects and Contracts via Job Design/ BBI 
• Monitor status of small projects (fire alarm, suppression, sprinkler)  
• Communicate with customers and sale reps as to when material and/or labor is required.
• Ensure that required engineering is performed to meet customer expectations.
• Coordinate with TIS supervisor and/or construction manager customer’s labor requirements. 
• Order equipment, ensure that customer receives material when needed. 
• Report to department managers project status. 
• Process change orders, releasing equipment, filing, Certificate of Insurance, Warranty Letters 
• Billing of projects; compiling back-ups such as Certified Payroll, work tickets etc. 
• Handling customer/ contract disputes as needed. 
• Coordinate delivery of equipment to the job site 
• Coordinate delivery of close-out documents 
• Creation of purchase orders for subcontractors 
• Procurement and verification of project schedules 
• Attend work in progress meetings. 
• Tracking of project RFI’s, change orders and other pertinent documentation. 
• Coordination/ Follow Ups with Sales Team regarding project bookings; releasing of jobs from COE/ Credit holds etc. 
• Assist with Accounts Receivable (AR) 
• Act as the facilitator and point-person for information sharing between OTC, District, and select customers as directed by ACSM 
• Support Dispute Resolution in resolving disputes when requested by the AR Collectors or the Dispute team. 
• Contact customers when identified as necessary as part of DMS or for very simple reasons. 

What we look for:
Required

• Proficient in Microsoft Windows, Word, EXCEL, Power Point 
• Experience in a high-volume, customer service–oriented position  
• Valid driver's license with a good driving record 
• High School diploma or equivalent 
• Ability to multi-task and prioritize among assignments with a strong adherence to deadlines. 
• Excellent verbal and written communication skills 
• Must be organized, detail oriented and self-motivating. 
• Must Pass a pre-employment background check and drug screen 
• Positive Attitude a must 
• Punctual and Accountable 
• Experience dealing with customers  
• Strong time management skills

Preferred

• Associates Degree preferred  
• 3 to 5 years of related experience 
• Electrical/ Construction industry experience is helpful  
• Knowledge of ACE, OASys, Job Cost Systems 

HIRING HOURLY RANGE: $19.00-$28.00 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at

Job Tags

Similar Jobs